Subject: Re: Phone test - 7th May
From: Ashish Dabral <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, hnyr <[email-masked]>, saurabh <[email-masked]>, Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Fri, 7 May 2021 03:38:49 -0700 (MST)

Hi Josephine, 

Thank you. Sure, going forward I will add the column for phone number. 

Regards, 
Ashish Dabral 

From: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "hnyr" <[email-masked]>, "saurabh" <[email-masked]>, "Deeksha" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Friday, May 7, 2021 3:58:58 PM 
Subject: RE: Phone test - 7th May 

Hi Ashish, 

IVR issue has been fixed. Now IVR is working for all the numbers except one German number +49 32211077441 , we will get a provision for this number soon. 

Could you please add a column of phone numbers to your phone test table? 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 
+45 4470 0119​ 

+45 21684511 

	

EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414 | 
 ] 

	

[ https://www.eposaudio.com/ | eposaudio.com · Follow
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From: Ashish Dabral <[email-masked]> 
Sent: 7. maj 2021 09:56 
To: Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Saurabh Dadu <[email-masked]>; Deeksha <[email-masked]>; Pritish Nandi <[email-masked]> 
Subject: Phone test - 7th May 

		

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Hi Josephine, 

We have tested the inbound phone lines and found that in few numbers there is NO IVR. PFB the details for your reference. 

	

Country 

Inbound 	

Date 	

Remarks 

US 	

No IVR 	

07-May-21 	

	

CA 	

No IVR 	

07-May-21 	

	

BZ 	

Working Fine 	

07-May-21 	

	

MX 	

Working Fine 	

07-May-21 	

	

UK 	

No IVR 	

07-May-21 	

	

FR 	

No IVR 	

07-May-21 	

	

DE 	

No IVR 	

07-May-21 	

	

DK 	

No IVR 	

07-May-21 	

	

BE 	

Working Fine 	

07-May-21 	

	

NL 	

Working Fine 	

07-May-21 	

	

SE 	

Working Fine 	

07-May-21 	

	

NO 	

Working Fine 	

07-May-21 	

	

FL 	

Working Fine 	

07-May-21 	

	

ES 	

Working Fine 	

07-May-21 	

	

IT 	

Working Fine 	

07-May-21 	

	

BG 	

Working Fine 	

07-May-21 	

	

PL 	

Working Fine 	

07-May-21 	

	

JP 	

Working Fine 	

07-May-21 	

	

HK 	

Working Fine 	

07-May-21 	

	

AU 	

No IVR 	

07-May-21 	

	

AT 	

Working Fine 	

07-May-21 	

Gaming not working 

CH 	

Working Fine 	

07-May-21 	

	

SG 	

Working Fine 	

07-May-21 	

	

CN 	

Working Fine 	

07-May-21 	

	

IN 	

Working Fine 	

07-May-21 	

	

IE 	

Working Fine 	

07-May-21 	

	

HU 	

Working Fine 	

07-May-21 	

	

RU 	

Working Fine 	

07-May-21 	

	

UAE 	

Working Fine 	

07-May-21 	

	

KSA 	

Working Fine 	

07-May-21 	

	

442039664949 	

No IVR 	

07-May-21 	

Regards, 
Ashish Dabral