Subject: FW: Key accounts warranty handling list updated
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Tue, 4 May 2021 08:17:17 +0000

Hi Pritish,

Please have everyone memorize the companies on the key accounts list. On ticket #145215 we denied replacement for a key account and received a bad survey + a complaint to Sales.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Heta Nyrhinen (HNYR)
Sent: 4. maj 2021 10:03
To: Innocent Bohui (INBO) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Christopher Kurek (CKUR) <[email-masked]>; Temistocles Valdes (TEVL) <[email-masked]>; Daisuke Murata (DIUM) <[email-masked]>; 'Pritish Nandi' <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>
Subject: Key accounts warranty handling list updated
Importance: High

Hello everyone,

There is a new company on the key accounts warranty handling list<https://eposaudio.zendesk.com/hc/en-us/articles/1260801297810-Key-Accounts-warranty-handling>:

AMER
US
LUMEN TECHNOLOGY / CENTURYLINK
Proof of purchase waived

@Pritish Nandi<mailto:[email-masked]> Please inform Level 1 agents.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw>

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