Subject: Re: Phone Test - 23rd April
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Fri, 23 Apr 2021 12:37:53 +0000

Hi Pritish,

Ashish is really unwell. Also, since everyone is working from home, he is flooded with issues from agents regarding system and internet issues. For next few days, please check the agents’ phone lines yourself like we discussed on the weekly call. Once, we resume work from office, Ashish can take it on again.

Thanks

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Friday, 23 April 2021 at 12:53 PM
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>, "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Phone Test - 23rd April

Hi Ashish,

Are we not testing the phone lines of the agents like we were doing it earlier?

Regards,
Pritish

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 23, 2021 12:36:34 PM
Subject: Phone Test - 23rd April

Hi Josephine,

We have tested the inbound phone lines and found all the numbers are working fine. PFB the details for your reference.

Country
Inbound Date    Remarks
US      Working Fine    23-Apr-21
CA      Working Fine    23-Apr-21
BZ      Working Fine    23-Apr-21
MX      Working Fine    23-Apr-21
UK      Working Fine    23-Apr-21
FR      Working Fine    23-Apr-21
DE      Working Fine    23-Apr-21
DK      Working Fine    23-Apr-21
BE      Working Fine    23-Apr-21
NL      Working Fine    23-Apr-21
SE      Working Fine    23-Apr-21
NO      Working Fine    23-Apr-21
FL      Working Fine    23-Apr-21
ES      Working Fine    23-Apr-21
IT      Working Fine    23-Apr-21
BG      Working Fine    23-Apr-21
PL      Working Fine    23-Apr-21
JP      Working Fine    23-Apr-21
HK      Working Fine    23-Apr-21
AU      Working Fine    23-Apr-21
AT      Working Fine    23-Apr-21
CH      Working Fine    23-Apr-21
SG      Working Fine    23-Apr-21
CN      Working Fine    23-Apr-21
IN      Working Fine    23-Apr-21
IE      Working Fine    23-Apr-21
HU      Working Fine    23-Apr-21
RU      Working Fine    23-Apr-21
UAE     Working Fine    23-Apr-21
KSA     Working Fine    23-Apr-21
442039664949    Working Fine    23-Apr-21

Regards,
Ashish Dabral