Subject: RE: Ticket Review - AJ
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 21 Apr 2021 14:24:50 +0000

Hi Pritish,

Thank you for the reviews.

Please see the marked Away Status duration of US Agents. This stats are from 1st April to till date.  All Agents should have equal workload, It’s not good that AJ’s Inbounds call are only 2 and whereas Pravesh’s 120. Please address this to the Agents.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119​
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414>

eposaudio.com · Follow us here
<https://www.eposaudio.com/>
​<https://www.facebook.com/eposaudiogaming/><https://twitter.com/eposaudiogaming><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudiogaming/>​<https://www.youtube.com/user/sennheisergaming><https://www.linkedin.com/company/eposaudio/>

From: Pritish Nandi <[email-masked]>
Sent: 21. april 2021 14:04
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; deeksha <[email-masked]>
Subject: Ticket Review - AJ

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Josephine,

Attached is the ticket review that was done for AJ. Feedback is pending which will be shared in email also personally when he comes in his shift.

Regards,
Pritish Nandi