Subject: Re: Incorrect explanation - 136513
From: Md Modassir Hassan <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Fri, 9 Apr 2021 08:18:45 -0700 (MST)

Hi Pritish, 

Thank you for letting me know. Will follow the same. 

Regards, 
Modassir 

From: "Pritish Nandi" <[email-masked]> 
To: "Md. Modassir Hassan" <[email-masked]> 
Sent: Friday, April 9, 2021 12:27:10 PM 
Subject: Incorrect explanation - 136513 

Hi Modassir, 

Please note that the softphone compatibilities are not available in the Compatibility Guide link. The compatibility guide on the website only shows desk phone compatibility with our headsets. 

Softphone compatibility list is updated on the Teams Enterprise Group chat which is for internal use only and not to is shared with the customer. 

So if the customer is asking for Softphone compatibility do not guide them to the Compatibility Guide link. However, the information is correct as Zoiper is not compatible with our HS. 

Do let me know if you have questions. 

Regards, 
Pritish Nandi