Subject: RE: Overdue Tickets - Gaming
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 7 Apr 2021 12:03:24 +0000

Hi Ashish,

My tickets are updated now.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119​
+45 21684511
EPOS Group A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/jp/gaming/products/gsp-602-1000414>

eposaudio.com · Follow us here
<https://www.eposaudio.com/>
​<https://www.facebook.com/eposaudiogaming/><https://twitter.com/eposaudiogaming><https://www.linkedin.com/company/eposaudio/mycompany/><https://www.instagram.com/eposaudiogaming/>​<https://www.youtube.com/user/sennheisergaming><https://www.linkedin.com/company/eposaudio/>

From: Ashish Dabral <[email-masked]>
Sent: 7. april 2021 11:33
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>; Pritish Nandi <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Overdue Tickets - Gaming

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Team,

The below tickets are still not updated. Could you please ask agents to update them?

ID
Assignee
Requested
Assignee updated
Due date
Next SLA breach
137730
Dheeraj Tripathi
3/22/2021 19:31
3/30/2021 10:33
3/29/2021 3:00
134799
Dheeraj Tripathi
3/11/2021 1:12
3/26/2021 8:06
3/29/2021 7:00
138408
Josephine Veena
3/24/2021 17:43
3/30/2021 14:56
3/31/2021 11:30
130795
Josephine Veena
2/20/2021 14:12
3/30/2021 14:44
4/2/2021 15:05

Regards,
Ashish Dabral

________________________________
From: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "hnyr" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 6, 2021 2:36:08 PM
Subject: Overdue Tickets - Gaming

Hello Team,

Here is the attached report for Overdue tickets. Could you please ask agents to update their tickets?

Regards,
Ashish Dabral