Subject: Key accounts warranty handling
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Innocent Bohui (INBO)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Temistocles Valdes (TEVL)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Mon, 29 Mar 2021 11:00:18 +0000

Hi team,

There is a new company added to the Key accounts warranty handling list, De Volksbank N.V from the Netherlands. The customer will send the product’s serial number instead of the proof of purchase and Level 2 checks the warranty based on the date of production.

Please find the updated article here: https://eposaudio.zendesk.com/hc/en-us/articles/1260801297810-Key-Accounts-warranty-handling

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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