Subject: Re: ADAPT product training
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Wed, 10 Mar 2021 06:31:09 -0700 (MST)

Hi Heta, 

This should be fine. 

I will advise the team on this. They need to invest time in order to gain knowledge. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, March 10, 2021 5:26:02 PM 
Subject: ADAPT product training 

Hi Pritish, 

We want to hold additional product training sessions for the agents starting with the ADAPT range. 

Could you please check, if this group division would work so that we would still have enough phone coverage. For US I can ask Morris to cover the phones, but the US agents would need to start 30 minutes earlier and some EMEA agents would need to work additional 30 minutes. Would this be fine? 

Tue 16th 08:00-09:30 am CET 

Anupam 

Marika 

Jessica 

Grace 

Sebastian 

Dipanshu 

Wed 17th 16:00-17:30 pm CET 

Modassir 

AJ 

Pravesh 

Antonio 

Ismael 

Rosette 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ http://www.eposaudio.com/enterprise/aston-martin-f1?utm_source=mailsignatur&utm_medium=email&utm_campaign=am_f1&utm_content=nn_en_email_aw ] 

	

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