Subject: ADAPT product training
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Wed, 10 Mar 2021 11:56:02 +0000

Hi Pritish,

We want to hold additional product training sessions for the agents starting with the ADAPT range.

Could you please check, if this group division would work so that we would still have enough phone coverage. For US I can ask Morris to cover the phones, but the US agents would need to start 30 minutes earlier and some EMEA agents would need to work additional 30 minutes. Would this be fine?

Tue 16th 08:00-09:30 am CET
Anupam
Marika
Jessica
Grace
Sebastian
Dipanshu

Wed 17th 16:00-17:30 pm CET
Modassir
AJ
Pravesh
Antonio
Ismael
Rosette

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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