Subject: Update on the New Agents
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 4 Mar 2021 07:38:09 -0700 (MST)

Hi Sara, 

Just to keep you updated the below-mentioned agents are gone live. 

Name 	Tickets Status 	Calls Status 	Chat Status 
Sebastian 	Live on Tickets 	Live on Calls 	Will be live next week 
Karin 	Live on Tickets 	Live on Calls 	Will be live next week 
Denisa 	Live on Tickets 	Will be live next week 	Will be live next week 
Rosette 	Live on Tickets 	Live on Calls 	Will be live next week 
Moddasir 	Live on Tickets 	Live on Calls 	Will be live next week 
Dheeraj 	Live on Tickets 	Will be live next week 	Will be live next week 

@Heta - If you or Chris could check the tickets for Denisa, Karin, and Sebastian and share feedback on their German skills/Tech Skills. 

@Sara - If you could ask Innocent to check some tickets for Rosette and share feedback that will be great! 

@Josephine - Please do check for Dheeraj and let me know if he is on the right track. 

Regards, 
Pritish Nandi