Subject: RE: New Joining
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 25 Feb 2021 08:30:16 +0000

Hi Pritish,

They are added to Zendesk and Team as per your request.
We could change their place after our meeting today.

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: Thursday, February 25, 2021 9:26 AM
To: Pritish Nandi <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>
Cc: Josephine Veena Dorairaj (JVDO) <[email-masked]>; deeksha <[email-masked]>
Subject: RE: New Joining

Hi Pritish,

They are all added to Talkdesk. Could you please confirm the ring groups for Deepak?

For the German agents we will have to evaluate to which lines they will be assigned.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Sent: 25. februar 2021 08:26
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Cc: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>; deeksha <[email-masked]<mailto:[email-masked]>>
Subject: New Joining

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi All,

Two new employees are joing in today for handling Gaming Queue. Please add them in Demant Teams ion Gaming and Livesalesman group.

Also, please add them ion Zendesk Chat (Gaming Deopartment) and in Talkdesk  as well. PFB there details.

Name
Teams ID
LSM Email
Language
Group
Talkdesk Group
Chat Department
Deepak Bharadwaj
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
English
Gaming
Not Sure
Gaming
Denisa Magda
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
German
Gaming
EMEA_German_ Gaming
Gaming

Also, could you please check and advise if these people are already added in the Chat and Talkdesk groups respectivley.

Name
Teams ID
LSM Email
Language
Group
Talkdesk Group
Chat Department
Karin Gligor Teodora
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
German
Gaming
EMEA_German_ Gaming
Gaming
Coldea Sebastian Constantin
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
German
Enterprise
EMEA_German_ Enterprise
Enterprise
Rosette Modiri
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
French
Enterprise
EMEA_French_ Enterprise
Enterprise
Md Modassir Hassan
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
English
Enterprise
Not Sure
Enterprise

Regards,
Pritish Nandi