Subject: TAlkDesk dashboard
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Wed, 24 Feb 2021 15:46:09 +0000

Hi all,

As you may know, we are improving a customized Dashboard on TalkDesk.
Today the first draft got ready and published on your accounts only.
You should scroll down on your Reporting page, Explore, My reports and click on one of the boxes below for Incoming and Outgoing stats,
Test calls will be shown only on 1st and 2nd boxes.

To set your filters, please click on “Filters” and search for the parameters you need.
You should be able to see this table:

I am working with TalkDesk to improve it further, but I think it’s a good start and you can start using it.

Best regards​​
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131  4960

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