Subject: Shipping addresses in the UK
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Innocent Bohui (INBO)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Temistocles Valdes (TEVL)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, "Vamsy Maddipati (VAMM)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>, daniele.castiglioni <[email-masked]>, Vishal Singh <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Fri, 12 Feb 2021 07:28:58 +0000

Hi all,

There have been a lot of mistakes in the UK warranty addresses lately, which have caused delays in shipments and additional work. Please pay attention to the correct and complete format when requesting a RMA and when making a return label.

UK address should have this format:

Recipient’s name (If it’s a company address, mention the company first and then the contact person)
House number and street name OR Flat number, house number and street name
Locality name / Part of town (if needed)
Town and full postcode (in capitals)
County (if needed)
Country

If we have for example “Salisbury House” as a part of the address, we would need either a company name or a flat number, as a house name alone is not sufficient. Also Flat, 23 Baker Street is not sufficient, as both flat and house number are needed.

UK post code format:

The postcodes are alphanumeric, and are variable in length: ranging from six to eight characters (including a space). Each postcode is divided into two parts separated by a single space: the outward code and the inward code respectively. The outward code includes the postcode area and the postcode district, respectively. The inward code includes the postcode sector and the postcode unit respectively. Examples of postcodes are "SW1W 0NY", "PO16 7GZ", "GU16 7HF", and "L1 8JQ".

Please pay extra attention to the UK addresses, as we already have Brexit shipping issues on top of this.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk>

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