Subject: Re: Call monitoring
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Date: Mon, 8 Feb 2021 02:24:14 -0700 (MST)

Hi Sara, 

Sure I have amended it. Please check and advise if this looks good. 

Regards 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Monday, February 8, 2021 2:27:28 PM 
Subject: Call monitoring 

Hi Pritish, 

We have reviewed the template you created, 

It’s comprehensive and well structured. 

Heta and Josephine have requested for the following amendments, could you fulfill and send the document back to me? 

    * Did the agent ask/confirms Customer's Email Address?" 

    * Customer number has to be replaced by ticket number. 

Thank you! 

	

Best regards ​​ 

Sara Aknooni 
Project Manager 

Global Support and Service 
+45 4470 0124 

+45 7131 4960 

	

EPOS Group A/S ​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
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