Subject: Overtime - Next week
From: Pritish Nandi <[email-masked]>
To: norbert reisenauer <[email-masked]>, Antonio Iunco <[email-masked]>, "Joaquim Alfredo, Sousa. Olivera" <[email-masked]>
Cc: deeksha <[email-masked]>, saurabh <[email-masked]>, ashish dabral <[email-masked]>
Date: Fri, 5 Feb 2021 07:18:03 -0700 (MST)

Hi Team, 

Thank you for time on the call today. 

As dicussed, we need to manage the German Queue (Enterprise and Gaming) so you may need to put some extra hours to complete the job after your usual shift timings. That would be paid OT. 

Joaquim has voluenteered tomorrow to work to complete his tickets and next week he will do 2 hours extra everyday. 

Antonio has volunteered to dedicate some time to complete his tickets tomorrow. 

Norbert has volunteered to do OT for 2 hours from next week onwards after his shift. 

When doing OT you are required to only work on tickets (no calls or chats). For Saturday as well we do not do any calls or chats but only tickets. 

I will review your productvity for these paid hours so please try to complete as much as possible. 

Thank you so much for your efforts and help with the German queue. 

Regards, 
Pritish Nandi