Subject: Re: Ticket from country partners
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Thu, 4 Feb 2021 23:54:10 -0700 (MST)

Hi Sara, 

Thank you for the feedback. I will again remind the team on the procedure. I already advised Grace on the ticket yesterday. 

Regards, 
Pritish 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Friday, February 5, 2021 2:13:10 AM 
Subject: Ticket from country partners 

Hi Pritish, 

Ali has sound 2 tickets from customers in Nordic countries, where we have country partners, #126289 

Please remind again to the team that tickets from the countries where we have a partner there, has to be directed to the country partner. 

[ https://eposaudio.zendesk.com/hc/en-us/articles/360026313874-Referral-From-Countries-with-Country-Partners | https://eposaudio.zendesk.com/hc/en-us/articles/360026313874-Referral-From-Countries-with-Country-Partners ] 

Thank you! 

	

Best regards ​​ 

Sara Aknooni 
Project Manager 

Global Support and Service 
+45 4470 0124 

+45 7131 4960 

	

EPOS Group A/S ​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
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