Subject: Re: German Enterprise line directed to an echo test
From: Saurabh Dadu <[email-masked]>
To: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Tue, 26 Jan 2021 15:49:49 +0000

Hi Sara, Heta,

Pritish just called me for this as well. I am looking at Talkdesk set-up in the mean time can you please reach out to Voxebone and Talkdesk.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Heta Nyrhinen (HNYR) <[email-masked]>
Sent: 26 January 2021 9:10 PM
To: Sara Aknooni (SRAK) <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: RE: German Enterprise line directed to an echo test

Hi Sara,

Also Austria and Belgium are impacted, so maybe all Voxbone lines?

Best regards​​

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark

<https://www.eposaudio.com/en/dk>

eposaudio.com<https://www.eposaudio.com/> · Follow us here

​  <https://www.facebook.com/eposenterprise>   <https://twitter.com/eposaudio?lang=da>   <https://www.linkedin.com/company/eposaudio/mycompany/>   <https://www.instagram.com/eposaudio/>   <https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>

From: Sara Aknooni (SRAK) <[email-masked]>
Sent: 26. januar 2021 16:40
To: Heta Nyrhinen (HNYR) <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: RE: German Enterprise line directed to an echo test

Hi Heta,

This number is with Voxbone,

I will check now.

Best regards​​

Sara Aknooni
Project Manager

Global Support and Service
+45 4470 0124

+45 7131  4960

From: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 4:36 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Subject: German Enterprise line directed to an echo test
Importance: High

Hi Saurabh,

Calls to our German enterprise line +49 3030808045 are landing in an echo test and we started receiving complaints. Could you please check this urgently?

Best regards​​

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark

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