Subject: Bad CSAT - Antonio Lunco
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Tue, 19 Jan 2021 03:58:29 -0700 (MST)

Hi Heta, 

If you have some time available, can you please listen to this call and advise me if the language used by Antonio is good enough. 

I have a Bad CSAT for Joaquim and he stated that this bad was because of the last call with Antonio. Also, the customer wrote that the language was the issue. 

123374 
123379 

Regards, 
Pritish Nandi