Subject: Re: Chat #123449
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>
Date: Thu, 14 Jan 2021 05:13:21 -0700 (MST)

Hi Heta, 

I took the case. Will get back to the customer. Checking with Joaquim about what happened in this case. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Thursday, January 14, 2021 5:37:39 PM 
Subject: Chat #123449 

Hi Pritish, 

Could you please review the chat in ticket #123449. I think some other agent should reach out to the customer and get the issue sorted. 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
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