Subject: Re: Overdue Tickets - LSM Enterprise
From: Siddhartha Kler <[email-masked]>
To: Ashish Dabral <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 4 Jan 2021 05:45:59 -0700 (MST)

Hi, 

Done. 

It is mostly happening due to zendesk. 
Example - if a North America region customer replies after 9:30 PM. Tickets is breached before i log back in next day. 

Kind Regards, 
Siddhartha Kler, 

From: "Ashish Dabral" <[email-masked]> 
To: "Pravesh Singh" <[email-masked]>, "Siddhartha Kler" <[email-masked]> 
Cc: "srak" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Pritish Nandi" <[email-masked]> 
Sent: Monday, 4 January, 2021 17:04:00 
Subject: Overdue Tickets - LSM Enterprise 

Hello Team, 

Here is the attached report for Overdue tickets. Please filter your name and update the tickets. 

Regards, 
Ashish Dabral