Subject: RE: Call forwarding-Update
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Fri, 4 Dec 2020 07:57:13 +0000

Hi Pritish,

It’s these numbers below. Thank you!

Zendesk Enterprise
Zendesk Gaming
Country
852 3001 6536
852 3001 6642
Hong Kong
65 31292375
65 3138 5463
Singapore
61744103360
61 8 6336 9954
Australia
81 50 3155 5631
Not confirmed
Japan
1 801 999 0966
1 631 533 9810
United States
1 450 823 0862
1 450 231 2095
Canada
49 32211 077441
49 5130 962 8090
Germany
33 177513242
33 1 75 95 01 32
France
441495 367607
44 7723 494761
United Kingdom
4578759601
45 7071 6469
Denmark

From: Pritish Nandi <[email-masked]>
Sent: 4. december 2020 08:53
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>
Subject: Re: Call forwarding-Update

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Sure Heta,

Could you please advise if the Zendesk numbers would be the same numbers as we have on the contact us page?

Regards,
Pritish

________________________________
From: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>, "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 1:21:21 PM
Subject: RE: Call forwarding-Update

Hi Sara,

I tested the lines.

DK voxbone 45 89882841 - successful call to talkdesk
GER voxbone 49 3030808045 - successful call to talkdesk
UK voxbone 44 2035144072 - successful call to talkdesk
France voxbone 33 170610386 - successful call to talkdesk

@Pritish Nandi<mailto:[email-masked]> Could you please test the Zendesk Talk numbers once they have been transferred.

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Sent: 4. december 2020 07:46
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Call forwarding-Update

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

This is acknowledged. I will make sure people are online on the talkdesk to receive calls. Also, could you please update shall we make ourselves online on Zendesk as well?

Regards,
Pritish

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 12:09:17 PM
Subject: Call forwarding-Update

Hi Heta,

Zendesk calls are be forwarded at around 09:00.
Denmark, UK, Germany and France are forwarded already.

Sent from my iPhone