Subject: Re: Call forwarding-Update
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>
Date: Fri, 4 Dec 2020 00:52:48 -0700 (MST)

Sure Heta, 

Could you please advise if the Zendesk numbers would be the same numbers as we have on the contact us page? 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Friday, December 4, 2020 1:21:21 PM 
Subject: RE: Call forwarding-Update 

Hi Sara, 

I tested the lines. 

DK voxbone 45 89882841 - successful call to talkdesk 

GER voxbone 49 3030808045 - successful call to talkdesk 

UK voxbone 44 2035144072 - successful call to talkdesk 

France voxbone 33 170610386 - successful call to talkdesk 

[ mailto:[email-masked] | @Pritish Nandi ] Could you please test the Zendesk Talk numbers once they have been transferred. 

From: Pritish Nandi <[email-masked]> 
Sent: 4. december 2020 07:46 
To: Sara Aknooni (SRAK) <[email-masked]> 
Cc: Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Re: Call forwarding-Update 

		

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Hi Sara, 

This is acknowledged. I will make sure people are online on the talkdesk to receive calls. Also, could you please update shall we make ourselves online on Zendesk as well? 

Regards, 

Pritish 

From: "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, December 4, 2020 12:09:17 PM 
Subject: Call forwarding-Update 

Hi Heta, 

Zendesk calls are be forwarded at around 09:00. 
Denmark, UK, Germany and France are forwarded already. 

Sent from my iPhone