Subject: RE: Call forwarding-Update
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>
Date: Fri, 4 Dec 2020 07:51:21 +0000

Hi Sara,

I tested the lines.

DK voxbone 45 89882841 - successful call to talkdesk
GER voxbone 49 3030808045 - successful call to talkdesk
UK voxbone 44 2035144072 - successful call to talkdesk
France voxbone 33 170610386 - successful call to talkdesk

@Pritish Nandi<mailto:[email-masked]> Could you please test the Zendesk Talk numbers once they have been transferred.

From: Pritish Nandi <[email-masked]>
Sent: 4. december 2020 07:46
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Call forwarding-Update

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Hi Sara,

This is acknowledged. I will make sure people are online on the talkdesk to receive calls. Also, could you please update shall we make ourselves online on Zendesk as well?

Regards,
Pritish

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 12:09:17 PM
Subject: Call forwarding-Update

Hi Heta,

Zendesk calls are be forwarded at around 09:00.
Denmark, UK, Germany and France are forwarded already.

Sent from my iPhone