Subject: Re: Talkdesk call test
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 3 Dec 2020 02:36:35 -0700 (MST)

Hi Heta, 

We all do not have the ability to dial international numbers via our Mobile phone so we use a test line to call the numbers. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Thursday, December 3, 2020 2:52:12 PM 
Subject: RE: Talkdesk call test 

Hi Pritish, 

Thank you. Please make more calls from external numbers. I can see that most tests were done internally within Talkdesk. 

From: Pritish Nandi <[email-masked]> 
Sent: 3. december 2020 09:18 
To: Heta Nyrhinen (HNYR) <[email-masked]> 
Cc: Ashish Dabral <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>; deeksha <[email-masked]> 
Subject: Re: Talkdesk call test 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Thank yuo Heta, 

I have spoken to The APC team and the results were good too. It seems we have covered all of them. 

Do let me know if anything else needs to be done. 

Regards, 

Pritish 

From: "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] >, "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, December 2, 2020 2:10:20 AM 
Subject: RE: Talkdesk call test 

Hi Pritish, 

Thank you. I tested calls with Pradeep, Pravesh and AJ and the results were good. They are all set. 

Please proceed with the APAC shift agents tomorrow. 

I will investigate the lines that didn’t connect. We might have to change some settings yet. 

From: Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 1. december 2020 14:14 
To: Heta Nyrhinen (HNYR) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ashish Dabral < [ mailto:[email-masked] | [email-masked] ] >; Sara Aknooni (SRAK) < [ mailto:[email-masked] | [email-masked] ] >; deeksha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Talkdesk call test 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Heta, 

PFB the testing details for the quality of the Talkdesk lines. 

	

Phone Numbers 	

Call Quality 

+1 786-442-3624 (Japan Gaming Temp Number) 	

Out of hours IVR 

+1 415-521-1856 (Denmark Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 205-304-0630 (UK Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

1 443-856-2943 (UK Gaming Temp Number) 	

Does not go through. Keeps Saying busy 

+1 847-686-3098 (France Gaming Temp Number) 	

Input and output quality is good. No Background noise 

+1 720-903-2106 (France Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 410-406-7366 (Germany Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 567-298-6236 (Germany Gaming Temp Number) 	

Input and output quality is good. No Background noise 

+1 252-364-3670 ( Canada Gaming Temp Number) 	

Input and output quality is good. No Background noise 

+1 636-266-4093 ( Canada Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 480-405-4297 (Japan Enterprise Temp Number) 	

Out of hours IVR 

+1 918-779-1907 (Denmark Gaming Temp Number) 	

Does not go through. Keeps Saying busy 

+1 720-903-3493 (Australia Gaming Temp Number) 	

Input and output quality is good. No Background noise 

+1 404-236-6029 (Australia Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 650-656-2673 (Singapore Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 970-315-3176 (Singapore Gaming Temp Number) 	

Input and output quality is good. No Background noise 

+1 720-710-1571 (HK Gaming Temp Number) 	

Does not go through. Keeps Saying busy 

+1 720-619-8354 (HK Enterprise Temp Number) 	

Does not go through. Keeps Saying busy 

+1 786-671-6531 (US Enterprise Temp Number) 	

Input and output quality is good. No Background noise 

+1 463-218-6333 (US Gaming Temp Number) 	

Input and output quality is good. No Background noise 

Also PFB the agent line and mic quality. 

	

Mpiana 	

Input and output quality is good. No Background noise 

Ismael 	

Input and output quality is good. No Background noise 

Grace 	

Input and output quality is good. No Background noise 

Siddhartha 	

Input and output quality is good. No Background noise 

Antonio 	

Input and output quality is good. No Background noise 

Norbert 	

Unable to login. Ashish is cheking 

Joaquim 	

Input and output quality is good. No Background noise 

Yama 	

Test pending 

Jessica 	

Test pending 

Marika 	

Test pending 

Pravesh 	

Test pending 

Pradeep 	

Test pending 

AJ 	

Test pending 

Regards, 

Pritish 

From: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] >, "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 1, 2020 3:58:06 PM 
Subject: Re: Talkdesk call test 

Hi Heta, 

Sure, will do. 

Just tested the Japan line whch is out of hours. Found IVR however it was bad in terms of of overall IVR and the quality. 

Will check other's and update asap. 

Regards, 

Pritish 

From: "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] >, "Ashish Dabral" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, December 1, 2020 3:55:17 PM 
Subject: Talkdesk call test 

Hi Pritish and Ashish, 

Please also ask each agent to go online on Talkdesk and give them a call to the temporary numbers of the ring group. Check the audio quality with each agent. 

	

Phone Numbers 	

Country 	

Ring Groups 

· [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992402706%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NM1cmf%2FXcDGqxWxtnTmqil%2BU%2Bk32oCKQK2s5TfK8L8A%3D&reserved=0 | 《 ] 

· [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992412701%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bmGHRpCLSNR%2BrweRGJCCJ0o5OcSVk0nQ%2BaErpaHmvW8%3D&reserved=0 | 〈 ] 

· [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992422690%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P5JCaRAdZIwMSkUQmZlJx9P3TaOYQwIRn5lupOIwogM%3D&reserved=0 | 1 ] 

· [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992422690%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P5JCaRAdZIwMSkUQmZlJx9P3TaOYQwIRn5lupOIwogM%3D&reserved=0 | 〉 ] 

· [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992432687%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=NfAoCG%2FIAI%2BMNIZmpJMts4%2BqRmwae6MQsCndeMY%2BIqQ%3D&reserved=0 | 》 ] 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc41866e0805a0006b453cf%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992442683%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EKKogIK13YXYf19CGkG3qse%2BZWJzuFSS6syWDdi0znU%3D&reserved=0 | +1
 786-442-3624  ] (Japan Gaming Temp Number) 	

US 	

agentsjapan_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f54b0033f000077c1de2%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992442683%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rLy7A3mQgFBZWajCfu0h6GY2%2FKgt%2FjfTDi%2F5bJEe%2Bio%3D&reserved=0 | +1
 415-521-1856  ] (Denmark Enterprise Temp Number) 	

US 	

agentsdenmark_enterpriseenglish_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f512622f0f1b457b762f%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992452675%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=CCdJvTxAaxJxjyxPZCIOHO6Geh%2F3wPvQEBbBlV2RBP8%3D&reserved=0 | +1
 205-304-0630  ] (UK Enterprise Temp Number) 	

US 	

agentsuk_enterpriseenglish_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f4dff4e063000ac9d55a%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992452675%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ks2Ahenov%2BZiS9tPiLYUnpuSKC%2BlAc%2Fnv5Ui%2Bfjprmc%3D&reserved=0 | +1
 443-856-2943  ] (UK Gaming Temp Number) 	

US 	

agentsuk_gamingenglish_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f48543d5251d95cb0427%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992462667%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oOU88CcdEGWA7d9paHDSdLCl97KQm7ACnFr5GX2aXzw%3D&reserved=0 | +1
 847-686-3098  ] (France Gaming Temp Number) 	

US 	

agentsfrance_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f43bb60bae0006e25f3d%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992472665%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=BQU8K%2BNn07U8uUePNB0pBMApbY%2F6h2F4dhZj4Hs7JCU%3D&reserved=0 | +1
 720-903-2106  ] (France Enterprise Temp Number) 	

US 	

agentsfrance_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f3fbc209600006d4fd7e%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992472665%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GpcoZFBCva%2BOOlBvEFmtmIQUnbEr93cBy1swm%2FHSfOs%3D&reserved=0 | +1
 410-406-7366  ] (Germany Enterprise Temp Number) 	

US 	

agentsgerman_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f3b45650870006210b1d%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992482663%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bWxsNEObqiajGpkDA1gAyeOAsArOgQ2e1E7iQn%2F0Fzg%3D&reserved=0 | +1
 567-298-6236  ] (Germany Gaming Temp Number) 	

US 	

agentsgerman_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f35f29458940ea38a416%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992492657%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EaqS4Wnp5S5giyhxKkt89FMaNVk%2BekJ05FK78zgpxvo%3D&reserved=0 | +1
 252-364-3670  ] ( Canada Gaming Temp Number) 	

US 	

agentscanada_gamingenglish_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f31703dfa700062367bf%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992522639%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Gt%2BeMwYWpzSxQL%2FqbXGXcSQqettk0i74PK%2BAlRajlpY%3D&reserved=0 | +1
 636-266-4093  ] ( Canada Enterprise Temp Number) 	

US 	

agentscanada_enterpriseenglish_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f2b403dfa700062367bb%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992532627%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=uMVqEw7y2ekPeqvCPWnVtCCbW5ncSFkDd2CnAyX8j5c%3D&reserved=0 | +1
 480-405-4297  ] (Japan Enterprise Temp Number) 	

US 	

agentsjapan_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f26412c18900062d940f%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992542622%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2B9MLwcjl0FzxGCsnKjJ3XNl8QIhahsNAKaEimjZSwqs%3D&reserved=0 | +1
 918-779-1907  ] (Denmark Gaming Temp Number) 	

US 	

agentsdenmark_gamingenglish_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f20343d5250008cb070e%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992542622%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3ZR6q%2B2u5QNy8BSodfZf%2B6Dp7WvZiATwlPhK5WcA%2BYM%3D&reserved=0 | +1
 720-903-3493  ] (Australia Gaming Temp Number) 	

US 	

agentsaustralia_gamingenglish_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f1d85650870006210b16%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992552619%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aF34llu8S5BsSI2QeXGsq93eQwnQOero6Elri0FzDpE%3D&reserved=0 | +1
 404-236-6029  ] (Australia Enterprise Temp Number) 	

US 	

agentsaustralia_enterpriseenglish_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f18f69d7b1000611a551%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992552619%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=83TcS%2FEuU91fPyZ6hwyVvAvKODyEeutVA%2BMh0fOUBiw%3D&reserved=0 | +1
 650-656-2673  ] (Singapore Enterprise Temp Number) 	

US 	

agentssingapore_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc2f1091969ee000834d5e2%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992562614%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=fXyhhGC2bhXh1bV0vR03wG6A%2B1mgkpSZkBFvdVpdx3k%3D&reserved=0 | +1
 970-315-3176  ] (Singapore Gaming Temp Number) 	

US 	

agentssingapore_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc0f11cf7dd3c0006d22fd5%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992572609%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Jy1adQSIdNYKqan5jhzjluG7iTcGx9zMvmKgQ5hVjhU%3D&reserved=0 | +1
 720-710-1571  ] (HK Gaming Temp Number) 	

US 	

agentshk_gaming 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc0f0b6b60bae000be25253%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992572609%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=abM4FYDBSoBWZi0WzWGFaYNDQMSJ5yzVjqM5J%2BpHwxo%3D&reserved=0 | +1
 720-619-8354  ] (HK Enterprise Temp Number) 	

US 	

agentshk_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fc0eefdad140c00094695c1%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992582604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=qTMsfsJvwEEVFNUCz7zx%2FKDA%2Bf3HqTtsf2X%2FsudK0Is%3D&reserved=0 | +1
 786-671-6531  ] (US Enterprise Temp Number) 	

US 	

agentsus_enterpriseenglish_enterprise 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fepos.mytalkdesk.com%2F%23admin%2Fnumbers%2F5fbb900b76380c00071d1ddb%2Fedit&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992582604%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=ex6BOYXn6YhJ0OobJOkJGpx0DBayrCHp4h%2BJ9HGRG30%3D&reserved=0 | +1
 463-218-6333  ] (US Gaming Temp Number) 	

US 	

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992592597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oPTn1laTQQfcYcgbm49qm6YrJyMO497Z7hcFX31xMSI%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992602585%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9eUqVWLEIzrDAAUrBddi0oeqifiM3CSBTNL0Ba0P1wA%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992602585%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=yx1B7ENR1ovP%2FY6jyNlCEl0aRa6AOhzbOrvsc3K%2FsHg%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C0c78f2ef307f41c5df3608d89763fc3d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637425802992612579%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3pEtcEFjuNE2PC4svLDKo3cUHKuv46TSSCT%2FU7bztiM%3D&reserved=0 ]