Subject: RE: IVR Option not working
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Thu, 3 Dec 2020 08:57:30 +0000

Hi Pritish,

It is working for me. Could you please try calling from another external number? Have you noticed the same with any other number?

Please also transfer some calls from different lines to number +45 2213 1261 to check the audio quality.

From: Pritish Nandi <[email-masked]>
Sent: 3. december 2020 09:26
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: IVR Option not working

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Hi Heta,

Just to bring this to y9our notice, I have just tested Temp Denmark Enterprise Line and the IVR option to give consent is not working. It does not react when you press anything. We have tested with hardphone and softphone.

Attached is the video showing the error.

Regards,
Pritish Nandi