Subject: No Disposition - Talkdesk
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 3 Dec 2020 00:44:42 -0700 (MST)

Hi Sara, 

When doing test calls I could see that agents do not get any option under the drop down menu of disposition. Could you please check. 

Also, they are asked to connect to Zendesk connect however it does not have any hyperlink to do so. 

(Attached are the images showing the error) 

Regards, 
Pritish Nandi