Subject: Bad CSAT Survey - Enterprise/Gaming - Updated till 16 Dec
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, deeksha <[email-masked]>
Date: Thu, 17 Dec 2020 06:14:24 -0700 (MST)

Hi Sara, 

Please find attached is the Bad CSAT review for Gaming and Enterprise. I have found one mistake recently on Pravesh's ticket. I will provide feedback to him as soon as he is in the office today. 

The current status of CSAT % is: 

Gaming: 86.00% 
Enterprise: 91.00% (Including - EPOS L1, EPOS L2, Enterprise, Warranty) 

Regards, 
Pritish Nandi