Subject: Latest Resources from Call Centre Helper
From: "[Latest Resources] Call Centre Helper" <[email-masked]>
To: "Pritish Nandi" <[email-masked]>
Date: Wed, 16 Dec 2020 20:55:12 +1100

8 Top Tips to Make Self-Service a Success • Delivering Exceptional Customer Experience with CCaaS • 5 Contact Centre Challenges - And How to Solve Them

Download a new resource now! [https://www.callcentrehelper.com/mailing.php?url=webinars/&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]          Latest Resources from Call Centre Helper  [https://www.callcentrehelper.com/mailing.php?url=webinars/&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                 White Paper: 8 Top Tips to Make Self-Service a Success [https://www.callcentrehelper.com/mailing.php?rid=321&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

This white paper outlines the options and puts forward a series of techniques to create a sound self-service strategy supported by the latest cloud-based contact centre technology.

Download [https://www.callcentrehelper.com/mailing.php?rid=321&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?rid=321&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]               White Paper: Delivering Exceptional Customer Experience with CCaaS [https://www.callcentrehelper.com/mailing.php?rid=312&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

Download your guide to Delivering Exceptional Customer Experience with Cloud Contact Centres to find out how to gain a competitive advantage and leverage the technology available to emotionally engage with your customers!

Download [https://www.callcentrehelper.com/mailing.php?rid=312&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?rid=312&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]               White Paper: 5 Contact Centre Challenges - And How to Solve Them [https://www.callcentrehelper.com/mailing.php?rid=314&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

This report shows how you can meet the challenges that your contact centre faces — including business continuity, growth, performance, isolation, and bettering the customer experience — while going beyond to add even more value to your business.

Download [https://www.callcentrehelper.com/mailing.php?rid=314&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?rid=314&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]            Upcoming Webinars [https://www.callcentrehelper.com/mailing.php?url=webinars/&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                 Webinar: The Voice of the Customer  [https://www.callcentrehelper.com/mailing.php?wid=1705038359454237697&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

Customer feedback can be a great tool to highlight issues, broken processes and track contact centre performance. But it can also be underutilised and used in a way that fatigues customers.

In this webinar, we discuss the best ways to draw beneficial information from customers, as we also examine how this feedback is best used.

Register Now!  [https://www.callcentrehelper.com/mailing.php?wid=1705038359454237697&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?wid=1705038359454237697&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                 Webinar: Artificial Intelligence and ChatBots in the Contact Centre  [https://www.callcentrehelper.com/mailing.php?wid=1293895777458879490&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

Do you know how Artificial Intelligence is being deployed in contact centres? Few understand its applications, despite of the many benefits they can bring.

In this webinar, we help will you separate the hype from the reality, helping you to identify where AI could really be of use in your contact centre.

Register Now!  [https://www.callcentrehelper.com/mailing.php?wid=1293895777458879490&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?wid=1293895777458879490&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                 Webinar: Latest Changes in Contact Centre Technology  [https://www.callcentrehelper.com/mailing.php?wid=6092150227422515715&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

There are so many different contact centre technology options out there, but which are here to stay? Here we look at the technologies that are really starting to come to the fore of contact centre operations.

In doing so, we will piece together a picture of the contact centre of the future, so you can see which technology options might be right for you.

Register Now!  [https://www.callcentrehelper.com/mailing.php?wid=6092150227422515715&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?wid=6092150227422515715&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                 Webinar: 10 Ways to Improve Customer Experience  [https://www.callcentrehelper.com/mailing.php?wid=4987213609275359235&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

From quick wins to longer term fixes, we will suggest how you can meet, and surpass, customer expectations at every touchpoint of the customer journey.

In this webinar, we will take you through how you can get the basics of the customer experience right, before adding some finishing touches, for a truly memorable experience.

Register Now!  [https://www.callcentrehelper.com/mailing.php?wid=4987213609275359235&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]             [https://www.callcentrehelper.com/mailing.php?wid=4987213609275359235&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]                     [https://www.callcentrehelper.com/mailing.php?url=&uhu=cHJpdGlzaEBsc21pbmRpYS5jb20=]

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