Subject: EPOS Phone lines and IVR testing
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, deeksha <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Tue, 24 Nov 2020 06:04:21 -0700 (MST)

Hi Sara, 

Today we tested all the phone lines in Gaming and also in Enterprise. 

Found issues with two lines when called in working hours. These are managed by 5CA. 

Luxembourg (+35227860234) - This number is not connecting to EPOS. This goes somewhere else. Not sure where but no IVR was played. 
Russia (88001008557) - Unable to test as it says " The call is rejected by the server". 

Please do check once. 

Regards, 
Pritish Nandi