Subject: Re: EPOS Dialing Report - 23/11/2020
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Tue, 24 Nov 2020 05:02:09 -0700 (MST)

Hi Deeksha, 

I will surely try to redial the numbers affected today and update all but I have no idea why this would be happening. 

Let me see if Vimal is doing it right or not and will advise Saurabh Sir on the same. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Cc: "saurabh" <[email-masked]> 
Sent: Tuesday, November 24, 2020 5:07:26 PM 
Subject: Re: EPOS Dialing Report - 23/11/2020 

Hi Pritish, 

Could you please check and let me know why this is happening? 

Thanks 

Regards, 
Deeksha 

From: "Vimal Tewari" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "deeksha" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, November 23, 2020 7:56:31 PM 
Subject: EPOS Dialing Report - 23/11/2020 

Hi Pritish, 

Below mentioned is the report for EPOS (Enterprise & Gaming) and the call timings are mentioned below is as per IST. 

For Enterprise: 

Asia-Pacific: 
Australia (+61744103360) - Checked, working fine - Called at 2:47 pm. 
Hong Kong (+85230016536) - No IVR, but seems like there is a waiting - Called at 2:48 pm. 
Japan (+815031555631) - Checked, working fine - Called at 2:51 pm. 
Singapore (+6531292375) - No IVR, but keeps ringing - Called at 2:52 pm. 
India (+911204184843) - Checked, working fine - Called at 2:54 pm. 
China (+862160314519) - Checked, working fine - Called at 2:56 pm. 

Europe: 
Austria (+43720880857) - Checked, working fine - Called at 3:05 pm. 
Belguim (+3228080784) - Rings a single time, no IVR & nothing - Called at 3:06 pm. 
Denmark (+4589882841) - Checked, working fine - Called at 3:08 pm. 
Finland (+358942450352) - Checked, working fine - Called at 03:09 pm. 
France (+33170610386) - Call isn't going through, No rings, no IVR simply gets dropped - Called at 3:10 pm. 
Germany (+493030808045) - Checked, working fine - Called at 3:13 pm. 
Hungary (+3614088056) - Checked, working fine - Called at 3:19 pm. 
Iceland (+35315262572) - Checked, working fine - Called at 3:20 pm. 
Ireland (+35315262572) - Checked, working fine - Called at 3:20 pm. 
Italy (+390694800646) - Checked, working fine - Called at 3:21 pm. 
Luxembourg (+35227860234) - No IVR, directly connected to the support - Called at 3:22 pm. 
Netherlands (+31208080956) - Checked, working fine - Called at 3:23 pm. 
Norway (+4723961052) - Checked, working fine - Called at 3:24 pm. 
Poland (+48222922415) - Checked, working fine - Called at 3:25 pm. 
Russia (88001008557) - Call was rejected by the server - Called at 3:26 pm. 
Spain (+34911238085) - Checked, working fine - Called at 3:28 pm. 
Sweden (+46844680895) - Checked, working fine - Called at 3:29 pm. 
Switzerland (+41315281132) - Checked, working fine - Called at 3:30 pm. 
United Kingdom (+442035144072) - Checked, working fine - Called at 3:31 pm. 

Latin America: 
Brazil (+551143807556) - Checked, working fine - Called at 7:50 pm. 
Mexico (+525553502401) - Checked, working fine - Called at 7:51 pm. 

North America: 
Canada (+18008957412) - Checked, working fine - Called at 7:51 pm. 
United States of America (+18008957412) - Checked, working fine - Called at 7:51 pm. 

Middle East/Africa: 
United Arab Emirates (+971800035703844) - Call was rejected by the server - Called at 3:34 pm. 

=========================================================== 
For Gaming: 

Asia-Pacific: 
Australia (+61863369954) - Checked, working fine - Called at 2:58 pm. 
Hong Kong (+85230016642) - Checked, working fine - Called at 2:59 pm. 
Japan (+815031555631) - Checked, working fine - Called at 3:00 pm. 
Singapore (+6531385463) - Checked, working fine - Called at 3:02 pm. 
India (+911204184843) - Checked, working fine - Called at 2:54 pm. 
China (+862160314519) - Checked, working fine - Called at 2:56 pm. 

Europe: 
Denmark (+4570716469) - Checked, working fine - Called at 3:14 pm. 
France (+33175950132) - Call isn't going through, simply getting dropped - Called at 3:15 pm. 
Germany (+4951309628090) - Checked, working fine - Called at 3:17 pm. 
United Kingdom (+447723494761) - Checked, working fine - Called at 3:18 pm. 

North America: 
Canada (+14502312095) - Checked, working fine - Called at 7:53 pm. 
United States of America (+16315339810) - Checked, working fine - Called at 7:54 pm. 

Thanks & Regards