Subject: 5 ways to leverage conversational data
From: LivePerson <[email-masked]>
To: [email-masked]
Date: Wed, 18 Nov 2020 13:10:12 -0600 (CST)

Expert tip: Allow consumers to reply to your text messages
Forrester says marketing messages will increase by 40% in 2021, but common “one-way” texting tactics are missed opportunities to capture leads, provide better service, and increase revenue. See how two-way text message marketing makes all the difference.

Get the guide > <https://go.liveperson.com/dc/QLi742djKjfCjAAunLBPoIh4zpF4Pp-CjX91lTdTNNC_HWd2cDmBLADbuV_dEKssOGRncFLAFd3vtnzwZsxFIY7q4f7AeX-fVchXCU09SU2pi_iyScYm3Q1d6CDYkJk8FJ6_zHpH1hfLslVHKsS8sXmUwIgCRBTBah9MFW8AfL60Uf-hlkSAQY6R9DnjOeLscowDsj5R2RXlwQ70fUisHg==/ZLA9g0NE60001Q0cO20rEBs>

Don’t be the Blockbuster of the insurance industry
41% of consumers say they would switch providers for a better digital experience. Learn how Conversational AI and messaging can future-proof your business.

Watch video > <https://go.liveperson.com/dc/QLi742djKjfCjAAunLBPoIh4zpF4Pp-CjX91lTdTNNC_HWd2cDmBLADbuV_dEKssGASofXf3e2cVIRwTk3LwDALgM2gkCNh24jyALg4QPajpLbrJnTfYITwEzBWB4-L0nHdJhWTA4Gq4BQTP0gTkklA5_jqfiEb6kYza57Vl-18OVOOSZRIdFp2DFNC651jnglnFf4-mqZZosMWRUe8r4-WUyQljmjH5JSFyEgIxS8M=/ZLA9g0NE60001Q0cO20rEBs>
COVID sent contact volume soaring. Messaging saved the day!
Two telcos share their journey to a 21-point increase in CSAT and how they handled a 73% spike in contact volume during the pandemic.

 Get the scoop > <https://go.liveperson.com/dc/QLi742djKjfCjAAunLBPoIh4zpF4Pp-CjX91lTdTNNDL4biYOzLqMnAzcMCIuvHlVHS-j3minulzY8EwTtDzhMR1aF4Rz5Q2Sn657DfK5_grzrN0MVrPH8jRlhuI4huHHpozTK7PJMTl9mJaEQxQTTPevAqqCV6uK4UMS21fJiG6W51O-FKIVuRZLLBIhTdr/ZLA9g0NE60001Q0cO20rEBs>

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