Subject: Ticket Review Feedback
From: Pritish Nandi <[email-masked]>
To: Marika Fujita <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Tue, 17 Nov 2020 07:25:11 -0700 (MST)

Hi Marika, 

I have reviewed few tickets of yours and below is some improvement you could do. 

1) If you see old tickets more than 30 days then escalate for help and do not strech the tickets with more troubleshooting. 
2) Please try to select the right issue type from the dropdown. 

Do let me know if you have any questions. 

Regards, 
Pritish Nandi