Subject: RE: Ticket #112275
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Tue, 17 Nov 2020 13:14:57 +0000

Thank you again Pritish!

From: Pritish Nandi <[email-masked]>
Sent: 17. november 2020 13:57
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>
Subject: Re: Ticket #112275

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Hi Heta,

Just listening to the call. I will share the feedback with Siddhartha.

Regards,
Pritish

________________________________
From: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 17, 2020 6:19:47 PM
Subject: Ticket #112275

Hi Pritish,

I listened to the call in this ticket #112275, only partly, as the call is 37 minutes long. The communication from Siddhartha is not very good in this call (English, product feature explanation, discussing about internal procedures etc.).

He also mentioned during the call and in a chat that he will check with L2. We shouldn’t mention that to customers.

Could you please review this case and take appropriate action?

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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