Subject: Re: Ticket #113007
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Tue, 17 Nov 2020 03:46:04 -0700 (MST)

Hi Heta, 

Thank you for bringing this to my attention. I will check with him on this and share feedback. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Tuesday, November 17, 2020 2:47:57 PM 
Subject: Ticket #113007 

Hi Pritish, 

I assigned ticket #113007 yesterday to AJ, but he assigned it directly to Gustavo. He is not allowed to assign any tickets to 5CA agents. Please address this with him. 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

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