Subject: Re: Weekly alignment meeting
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: deeksha <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Mon, 16 Nov 2020 05:50:03 -0700 (MST)

Hi Sara, 

I would vouch for a Friday as that is the end of the week. 

Regards, 
Pritish 

From: "Sara Aknooni, SRAK" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "deeksha" <[email-masked]> 
Cc: "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Monday, November 16, 2020 1:11:31 PM 
Subject: Weekly alignment meeting 

Hi Deeksha and Pritish, 

Could you let me know which day and time is suitable for you to have a weekly meeting? 

Agenda will be: 

    * Tickets review feedback 
    * Training status 
    * New agents status 
    * Calls handling 
    * Chat handling 
    * DSAT 
    * Workload 
    * Nr. of Closed tickets 
    * Cooperation with L2 
    * Absences 

Thank you! 

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

	

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