Subject: Call Distribution - APAC
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, deeksha <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Thu, 12 Nov 2020 00:36:38 -0700 (MST)

Hi Sara, 

Could you please advise if Ismael is only in APAC Enterprise Talk group? The reason why I ask because, Yama is getting back to back calls where in Ismael has no calls. It is getting overwhelming for Yama. 

I have asked Marika to be online as well so that they can share the Japanese calls in the queue however, it would be great help if Ismael is in the APAC Gamig talk queue as well. 

If he already in the same queue then there is something wrong as he does not get a lot of calls. 

Please suggest. 

Regards, 
Pritish Nandi