Subject: Fwd: EPOS Dialling Report - 11/11/2020
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 11 Nov 2020 07:08:27 -0700 (MST)

Hi Sir, 

Below number are affected when we tried testing for IVR. Please review. 

For Enterprise: 

Asia-Pacific: 

China (+862160314519) - It keeps ringing, no IVR, and later on call was rejected by the server - Called at 1:49 pm. 

Europe: 
. 
France (+33170610386) - Call isn't going through, No rings, no IVR simply gets dropped - Called at 4:39 pm. 
Luxembourg (+35227860234) - No IVR, got connected directly to the support - Called at 4:53 pm . 
Russia (88001008557) - Call cannot be completed, seems like wrong number both with or without country code - Called at 5:00 pm. 

Middle East/Africa : 
United Arab Emirates (800035703844) - Call not going through without country code and with country code all routes are showing busy - Called at 5:25 pm. 

=========================================================== 
For Gaming: 

Asia-Pacific: 

China (+862160314519) - Same like enterprise keeps ringing and later on rejected by server - Called at 2:01 pm. 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "Vimal Tewari" <[email-masked]> 
Cc: "deeksha" <[email-masked]> 
Sent: Wednesday, November 11, 2020 7:08:46 PM 
Subject: Re: EPOS Dialling Report - 11/11/2020 

Thank you so much Vimal, 

This is very helpful. You could test every alternate day to see if the Phone numbers are working fine. 

Regards, 
Pritish 

From: "Vimal Tewari" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, November 11, 2020 6:59:00 PM 
Subject: EPOS Dialling Report - 11/11/2020 

Hi Pritish, 

Below mentioned is the report for EPOS (Enterprise & Gaming) and the call timings are mentioned below is as per IST. 

For Enterprise: 

Asia-Pacific: 
China (+862160314519) - It keeps ringing, no IVR, and later on call was rejected by the server - Called at 1:49 pm. 

Europe: 
. 
France (+33170610386) - Call isn't going through, No rings, no IVR simply gets dropped - Called at 4:39 pm. 
Luxembourg (+35227860234) - No IVR, got connected directly to the support - Called at 4:53 pm . 
Russia (88001008557) - Call cannot be completed, seems like wrong number both with or without country code - Called at 5:00 pm. 

Middle East/Africa: 
United Arab Emirates (800035703844) - Call not going through without country code and with country code all routes are showing busy - Called at 5:25 pm. 

=========================================================== 
For Gaming: 

Asia-Pacific: 
China (+862160314519) - Same like enterprise keeps ringing and later on rejected by server - Called at 2:01 pm. 

Thanks & Regards