Subject: Re: EPOS Dialling Report - 11/11/2020
From: Deeksha Dadu <[email-masked]>
To: Vimal Tewari <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Wed, 11 Nov 2020 13:43:52 +0000

Thank you Vimal

From: Vimal Tewari <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 7:10 PM
To: "Pritish Nandi (LSM)" <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: EPOS Dialling Report - 11/11/2020

Sure, you will receive the report every alternate day.

Thanks & Regards

________________________________
From: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
To: "Vimal Tewari" <[email-masked]<mailto:[email-masked]>>
Cc: "Deeksha" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 7:08:46 PM
Subject: Re: EPOS Dialling Report - 11/11/2020

Thank you so much Vimal,

This is very helpful. You could test every alternate day to see if the Phone numbers are working fine.

Regards,
Pritish

________________________________
From: "Vimal Tewari" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 6:59:00 PM
Subject: EPOS Dialling Report - 11/11/2020

Hi Pritish,

Below mentioned is the report for EPOS (Enterprise & Gaming) and the call timings are mentioned below is as per IST.

For Enterprise:

Asia-Pacific:
Australia (+61744103360) - Checked, working fine - Called at 1:40 pm.
Hong Kong (+85230016536) - No IVR, instead caller tune - Called at 1:52 pm.
Japan (+815031555631) - Checked, working fine - Called at 1:44 pm.
Singapore (+6531292375) - Checked, working fine - Called at 1:46 pm.
India (+911204184843) - Checked, working fine - Called at 1:47 pm.
China (+862160314519) - It keeps ringing, no IVR, and later on call was rejected by the server - Called at 1:49 pm.

Europe:
Austria (+43720880857) - Checked, working fine - Called at 4:31 pm.
Belguim (+3228080784) - Checked, working fine - Called at 4:32 pm.
Denmark (+4589882841) - Checked, working fine - Called at 4:33 pm.
Finland (+358942450352) - Checked, working fine - Called at 4:35 pm.
France (+33170610386) -  Call isn't going through, No rings, no IVR simply gets dropped - Called at 4:39 pm.
Germany (+493030808045) - Checked, working fine - Called at 4:41 pm.
Hungary (+3614088056) - Checked, working fine - Called at 4:42 pm.
Iceland (+35315262572) - Checked, working fine - Called at 4:47 pm.
Ireland (+35315262572) - Checked, working fine - Called at 4:48 pm.
Italy (+390694800646) - Checked, working fine - Called at 4:50 pm.
Luxembourg (+35227860234) - No IVR, got connected directly to the support - Called at 4:53 pm.
Netherlands (+31208080956) - Checked, working fine - Called at 4:55 pm.
Norway (+4723961052) - Checked, working fine - Called at 4:57 pm.
Poland (+48222922415) - Checked, working fine - Called at 4:58 pm.
Russia (88001008557) - Call cannot be completed, seems like wrong number both with or without country code - Called at 5:00 pm.
Spain (+34911238085) - Checked, working fine - Called at 5:02 pm.
Sweden (+46844680895) - Checked, working fine - Called at 5:17 pm.
Switzerland (+41315281132) - Checked, working fine - Called at 5:18 pm.
United Kingdom (+442035144072) - Checked, working fine - Called at 5:19 pm.

Latin America:
Brazil (+551143807556) - Checked, working fine - Called at 6:53 pm.
Mexico (+525553502401) - Checked, working fine - Called at 6:54 pm.

North America:
Canada (+18008957412) - Checked, working fine - Called at 6:55 pm.
United States of America (+18008957412) - (Same as above) Checked, working fine - Called at 6:55 pm.

Middle East/Africa:
United Arab Emirates (800035703844) - Call not going through without country code and with country code all routes are showing busy - Called at 5:25 pm.

===========================================================
For Gaming:

Asia-Pacific:
Australia (+61863369954) - Checked, working fine - Called at 1:55 pm.
Hong Kong (+85230016642) - Same like enterprise no IVR instead call tune - Called at 1:56 pm.
Japan (+815031555631) - Checked, working fine - Called at 1:57 pm.
Singapore (+6531385463) - Checked, working fine - Called at 1:58 pm.
India (+911204184843) - Checked, working fine - Called at 1:59 pm.
China (+862160314519) - Same like enterprise keeps ringing and later on rejected by server - Called at 2:01 pm.

Europe:
Denmark (+4570716469) - Checked, working fine - Called at 5:31 pm.
France (+33175950132) -  Checked, working fine - Called at 5:32 pm.
Germany (+4951309628090) - Checked, working fine - Called at 5:34 pm.
United Kingdom (+447723494761) - Checked, working fine - Called at 5:35 pm.

North America:
Canada (+14502312095) - Checked, working fine - Called at 6:57 pm.
United States of America (+16315339810) - Checked, working fine - Called at 6:57 pm.

Thanks & Regards