Subject: Re: Next Week Roster
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Wed, 11 Nov 2020 12:57:45 +0000

Please drop an email to Sara and let her know as well. She says she wants to be kept in loop for everything. Thanks

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 6:24 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Subject: Re: Next Week Roster

HI All,

Just spoke to Josephine and she wants Pravesh in the US shift and SID in EMEA.

Regards,
Pritish

________________________________
From: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
To: "deeksha" <[email-masked]<mailto:[email-masked]>>
Cc: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 6:21:10 PM
Subject: Re: Next Week Roster

Hi Deeksha,

I will speak to Kanak on this and set the expctations right.

For Pravesh and Sid it was a temp shuffle as Josephine likes Pravesh to be in the night shift as he is being old and can really handle the shift well. This was already agreed earlier with Josephine.

Regards,
Pritish

________________________________
From: "deeksha" <[email-masked]<mailto:[email-masked]>>
To: "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>, "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 11, 2020 6:17:39 PM
Subject: Re: Next Week Roster

Hi Pritish,

I am fine with her leave but please inform Sara beforehand and ask her if it is ok. Also, please clarify to Kanak that this is going to be an extra leave. We can’t have her work on weekend in lieu of this.

Please also make sure that all tickets are followed up and the work is not impacted anyway due to her absence.

About Pravesh and Sid, has this been discussed with Sara? Is she ok with this? If yes, please go ahead.

Thanks

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 11 November 2020 at 6:06 PM
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Cc: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Next Week Roster

Hi Ashish,

We need to move Siddhartha back in EMEA shift and move Pravesh back in US shift from next week.

Also we need to keep Antonio in EMEA shift as he is German Agent.

Kanak was asking for Leave for Monday due to health related concerns.

@deeksha - Please advise if you approve the leave. Agent wise we do not have any issues as we will have 3 agents in EMEA shift for handling calls, emails and chat. Also she would need to follow up on all her tickets and leave nothing pending for Monday.

Regards,
Pritish Nandi