Subject: RE: Enterprise Training Update
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Cc: deeksha <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Thu, 5 Nov 2020 21:06:26 +0000

Hi Pritish,

Thank you for the update.
We can schedule an additional training with L2 agents.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Pritish Nandi <[email-masked]>
Sent: 5. november 2020 16:17
To: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Cc: deeksha <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: Enterprise Training Update

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Hi All,

Just to update you, we have covered the below mentioned topics for the agents.

Module 1 - Company Introduction
Module 2-  Enterprise Products Overview
Module 3 - Bluetooth Products
Module 4 - DECT Products
Module 5 - Software, Softphone and Interoperability
Module 7 - SDW 5000

Compatibility Guide including exercise, Introduction to EPOS Manager and Epos Connect
All Videos which we have in the Knowledgebase
Factsheet of the products

Regards,
Pritish Nandi