Subject: Japanese Gaming
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Matthew Broadley (MAEY)" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 3 Nov 2020 15:20:49 +0000

Hi Matthew,

As you may know, Yamamoto is on a leave due to an emergency situation.
Marika is responsible for all tickets from Japan, so we need you to support Marika.
Please be advised that Marika hasn’t received a Gaming training yet.

@[email-masked]<mailto:[email-masked]> Please answer the Japanese calls and chats and if you don’t know the answer, inform the customer that you will get back to them.
Matthew is available on Teams groups and will assist you.
After 15:00 your time, EMEA team will be available.

So Matthew will be your point of contact until you are ready  to run your job independently.
Thank you!

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960
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