Subject: Re: Mentoring Jessica and Marika
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Wed, 28 Oct 2020 01:40:10 +0000

Hi Pritish,

I will be speaking with Sara about this today. We know what Marika’s pace is like and we can’t leave her to Ismael to get trained. Saurabh is also of the same opinion.

I will get back to you after talking to Sara.

Regards,
Deeksha

Sent from my iPhone

On 27 Oct 2020, at 15:19, Pritish Nandi <[email-masked]> wrote:

Hi Ismael,

Sara has requested you to mentor Jessica and Marika who would be available with you in the Morning Shift. They will start at 6.30AM IST. They have started working on live tickets.

So please make sure you check their tickets thoroughly and  also check each draft response before it goes out to the customers. They have been assigned English tickets as of now.

Please report back on the day's progress each day and how they are doing.

@Ashish - Me and Sid have moved to the EMEA shift from tomorrow. Please update the roster and send it to all.

Regards,
Pritish Nandi