Subject: Mentoring Jessica and Marika
From: Pritish Nandi <[email-masked]>
To: Ismail <[email-masked]>
Cc: ashish dabral <[email-masked]>, deeksha <[email-masked]>
Date: Tue, 27 Oct 2020 02:49:15 -0700 (MST)

Hi Ismael, 

Sara has requested you to mentor Jessica and Marika who would be available with you in the Morning Shift. They will start at 6.30AM IST. They have started working on live tickets. 

So please make sure you check their tickets thoroughly and also check each draft response before it goes out to the customers. They have been assigned English tickets as of now. 

Please report back on the day's progress each day and how they are doing. 

@Ashish - Me and Sid have moved to the EMEA shift from tomorrow. Please update the roster and send it to all. 

Regards, 
Pritish Nandi