Subject: Re: EPOS Productivity - 6 Oct 2020
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Wed, 7 Oct 2020 01:28:54 -0700 (MST)

Sorry forgot to attach audits. 

Regards, 
Pritish 

From: "Pritish Nandi" <[email-masked]> 
To: "deeksha" <[email-masked]> 
Cc: "saurabh" <[email-masked]> 
Sent: Wednesday, October 7, 2020 11:37:42 AM 
Subject: EPOS Productivity - 6 Oct 2020 

Hi Deeksha, 

PFB the productivity report for the team for yesterday. 

Again agents have very less tickets in queue. 

5/10/2020 			
Name 	Audit Feedback 	Public Replies 	Comments 
Yuko 	NA 	21 	
Yama 	Shared 	39 	
Jessica 	NA 	35 	
Kanak 	Shared 	51 	
Ismael 	NA 	14 	
Pradeep 	NA 	34 	
Pravesh 	NA 	27 	
AJ 	Pending 	17 	
Siddhartha 	NA 	12 	Will speak to him today. 
Mpiana 	NA 	23 	
Norbert 	NA 	16 	

Queue Size Unassigned tickets - 

Queue Size Agent wise - 

Regards, 
Pritish Nandi