Subject: Re: EPOS Productivity Report - 5 Oct 2020
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Tue, 6 Oct 2020 10:28:50 +0000

HI Pritish,

Is there a reason why numbers for Yuko and Ismael are so low? Did u speak with them?

Also, could you please audit tickets for AJ and Yama also and let me know how they are doing?

Thanks

Regards,
Deeksha

From: Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 6 October 2020 at 1:07 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: EPOS Productivity Report - 5 Oct 2020

Hi Deeksha,

PFB the productivity report for the team for yesterday.

We still have low number of tickets in the queue.

5/10/2020
Name    Audit Feedback  Public Replies  Comments
Yuko    NA      35
Yama    NA      22      Left in half-day as he was not feeling well
Jessica Shared  48
Kanak   Shared  NA      Was on leave. Found a warranty ticket not done correctly. Sent the wrong product. Spoke to her to be extra cautious when doing warranty tickets.
Ismael  NA      29
Pradeep NA      60      Audited tickets and no quality issues found.
Pravesh NA      61
AJ      NA      33

Regards,
Pritish Nandi