Subject: RE: CHAT and Talk Training
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 23 Sep 2020 08:00:53 +0000

Hi Pritish,

I just implemented the setting.
Thank you!

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Pritish Nandi <[email-masked]>
Sent: 23. september 2020 08:56
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Josephine Veena Dorairaj (JVDO) <[email-masked]>; deeksha <[email-masked]>
Subject: CHAT and Talk Training

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Good Morning Sara,

I have completed Talk and Chat training for the below-mentioned agents and now we need to enable Talk and Chat for them so that they can start talking the responsibility.

Name
Talk group
Chat Department
Kanak Bhatt
EMEA
Gaming
Jessica Chen
China Or EMEA
Gaming
Pradeep Verma
North America
Gaming
Ismael

Gaming

@Josephine - If you could update the schedule for these guys then it would be great!

Regards,
Pritish Nandi