Subject: RE: Missed-Abandoned calls
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Mon, 14 Sep 2020 09:59:58 +0000

Hi Pritish,

Thank you for the update.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Pritish Nandi <[email-masked]>
Sent: 14. september 2020 11:54
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Josephine Veena Dorairaj (JVDO) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: Re: Missed-Abandoned calls

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Hi Sara,

I have asked the respective agents to deal with these callbacks asap. Asked Yama to call the customer tomorrow as soon as he is in. Pravesh's German ticket is assigned to Erich now as he is back.

Regards,
Pritish

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]<mailto:[email-masked]>>, "Pritish Nandi" <[email-masked]<mailto:[email-masked]>>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 14, 2020 12:13:14 PM
Subject: Missed-Abandoned calls

Hi both,

Could you take care of these tickets?

ID
Subject
Requested
Assignee
Assigned
Assignee updated
Country
Company
101764
Voicemail from: Caller +49 8382 985 810
10-09-2020 06:40
Sebastien Manin
10-09-2020 07:49
'-
102038
Voicemail from: Caller +49 2421 307 556
11-09-2020 10:10
Sebastien Manin
11-09-2020 10:14
'-
102022
Voicemail from: Caller +49 2103 795 126
11-09-2020 09:10
Sebastien Manin
11-09-2020 10:00
'-
101170
Voicemail from: Caller +49 151 2233 0603
07-09-2020 10:36
Ismael Zakaria
07-09-2020 13:20
'-
102056
Voicemail from: Caller +44 7506 392467
11-09-2020 11:19
Sebastien Manin
11-09-2020 11:41
'-
101882
Voicemail from: Caller +31 85 7732 129
10-09-2020 13:56
Ismael Zakaria
10-09-2020 14:03
'-
102090
Austauschen/ Reparatur des Bezugs an den Ohren sowie dem FÃ¼llstoff
11-09-2020 13:45
Pravesh Singh
11-09-2020 14:20
Germany
'-
101786
Abandoned Call from: Caller +852 6763 1830
10-09-2020 08:10
Yamamoto
10-09-2020 09:31
'-
101759
Abandoned Call from: Caller +49 7671 999 6516
10-09-2020 06:15
Sebastien Manin
10-09-2020 06:21
'-
101555
Abandoned Call from: Caller +49 160 9031 9904
09-09-2020 10:27
Sebastien Manin
09-09-2020 12:24
'-
101186
Abandoned Call from: Caller +31 85 7732 129
07-09-2020 11:30
Ismael Zakaria
07-09-2020 13:20
'-
101873
Abandoned Call from: Caller +31 85 7732 129
10-09-2020 13:42
Ismael Zakaria
10-09-2020 14:03
'-

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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