Subject: Re: Overdue tickets
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>
Date: Fri, 11 Sep 2020 06:18:13 -0700 (MST)

Hi Sara, 

Worked on mine too. All good. 

Regards, 
Pritish 

From: "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
To: "Sara Aknooni, SRAK" <[email-masked]> 
Cc: "Pritish Nandi" <[email-masked]> 
Sent: Friday, September 11, 2020 6:32:37 PM 
Subject: RE: Overdue tickets 

Done, I wrote to him. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 
+45 4470 0119 
+45 2168 4511 

	

Sennheiser Communications A/S· Industriparken 27 · DK-2750 Ballerup · Denmark 

	

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From: Sara Aknooni (SRAK) <[email-masked]> 
Sent: 11. september 2020 15:01 
To: Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Cc: Pritish Nandi <[email-masked]> 
Subject: RE: Overdue tickets 

Thank you Josephine, 

Please write to Yama to update them. 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

From: Josephine Veena Dorairaj (JVDO) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 11. september 2020 14:59 
To: Sara Aknooni (SRAK) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Overdue tickets 

Hi Sara, 

I fixed closed 2 of my tickets and followed up one. 

Yama’s tickets are overdue because he didn’t do the follow up, unfortunately I cannot write to the customers as all of them are Japanese tickets. 

	

Best regards, 

Josephine Veena Dorairaj 
Technical Support Specialist 
+45 4470 0119 
+45 2168 4511 

	

Sennheiser Communications A/S· Industriparken 27 · DK-2750 Ballerup · Denmark 

	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Cjvdo%40eposaudio.com%7C7defcc7ec7884c64081808d85652b14e%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637354260452642621&sdata=kNAnVjBCFcwRHiA06viFZcs3UN0s157QSM2v1rPk274%3D&reserved=0 | eposaudio.com ] · Follow us here 	

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From: Sara Aknooni (SRAK) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 11. september 2020 14:50 
To: Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Josephine Veena Dorairaj (JVDO) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Overdue tickets 

Thank you Pritish. 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

From: Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 11. september 2020 14:17 
To: Sara Aknooni (SRAK) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Josephine Veena Dorairaj (JVDO) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Overdue tickets 

		

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe. 

Hi Sara, 

Checking tis right away. 

Regards, 

Pritish 

From: "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Josephine Veena Dorairaj, JVDO" < [ mailto:[email-masked] | [email-masked] ] >, "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, September 11, 2020 4:08:56 PM 
Subject: Overdue tickets 

Hi both, 

Following tickets are overdue: 

	

ID 	

Subject 	

Requested 	

Assignee 	

Assigned 	

Assignee updated 	

Country 	

Company 

101046 	

GSP601, Lead time information 	

06-09-2020 17:33 	

Yamamoto 	

06-09-2020 22:39 	

07-09-2020 14:40 	

Japan 	

'- 

99971 	

GSP 670, Performance issue 	

30-08-2020 22:45 	

Pritish Nandi 	

04-09-2020 06:28 	

04-09-2020 06:28 	

Netherlands 	

'- 

100765 	

GSP 670, Pc, Popping sound 	

03-09-2020 13:39 	

Josephine Veena 	

03-09-2020 14:00 	

04-09-2020 14:34 	

Netherlands 	

'- 

100437 	

GSP 600, Earpads torn 	

02-09-2020 02:35 	

Yamamoto 	

02-09-2020 02:49 	

03-09-2020 00:31 	

Japan 	

'- 

99984 	

GSP 550, QR code 	

31-08-2020 02:04 	

Yamamoto 	

31-08-2020 02:17 	

31-08-2020 02:38 	

Australia 	

'- 

100071 	

GSP 370, compatibility 	

31-08-2020 10:22 	

Josephine Veena 	

31-08-2020 10:22 	

07-09-2020 12:37 		

'- 

100710 	

Game one, Microphone broken 	

03-09-2020 11:13 	

Josephine Veena 	

03-09-2020 11:58 	

03-09-2020 12:10 	

Germany 	

'- 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

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