Subject: RE: Yuko and Ismail workload
From: "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
To: "Sara Aknooni (SRAK)" <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 7 Sep 2020 12:55:44 +0000

Hi Sara,

Thanks for the confirming.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://www.eposaudio.com/> * Follow us here
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From: Sara Aknooni (SRAK) <[email-masked]>
Sent: 7. september 2020 14:55
To: Josephine Veena Dorairaj (JVDO) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>; Pritish Nandi <[email-masked]>
Subject: RE: Yuko and Ismail workload

Hi Josephine,

Ismael will be working in EMEA shift soon, in order to support French cases.
The priority is with Enterprise for both of them.
If they have room for Gaming tickets, please inform them and assign Gaming tickets up to 50.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Josephine Veena Dorairaj (JVDO) <[email-masked]<mailto:[email-masked]>>
Sent: 7. september 2020 14:28
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>; Pritish Nandi <[email-masked]<mailto:[email-masked]>>
Subject: Yuko and Ismail workload

Hi Sara,

Can we agree on the workload of Yuko and Ismail? I think both can handle 50 Gaming Tickets and 25 Enterprise tickets.

I had a quick look on their Enterprise tickets they are not difficult ones. Right now Yuko has 57 and Ismail has 67 tickets both Enterprise and Gaming.

Best regards,
Josephine Veena Dorairaj
Technical Support Specialist
+45 4470 0119
+45 2168 4511
Sennheiser Communications A/S* Industriparken 27 * DK-2750 Ballerup * Denmark

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Cjvdo%40eposaudio.com%7Cbfdffd8f75a94ab5ea1e08d8532d3159%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637350800853019715&sdata=jghCSDOYB3lfpcpNnTO%2BBZjRsM5JMXPzDk2eeates5w%3D&reserved=0> * Follow us here
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