Subject: RE: Old tickets
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Arjun Hurry <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Tue, 1 Sep 2020 18:00:49 +0000

Hi AJ,

Thank you for the feedback.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Arjun Hurry <[email-masked]>
Sent: 1. september 2020 19:53
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>; Pritish Nandi <[email-masked]>
Subject: Re: Old tickets

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Hi Sara,

I've updated these with the macro.

Best Regards,
AJ

________________________________
From: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
To: "Muhammad Ali (MUAI)" <[email-masked]<mailto:[email-masked]>>, "Innocent Bohui (INBO)" <[email-masked]<mailto:[email-masked]>>, "Matthew Broadley (MAEY)" <[email-masked]<mailto:[email-masked]>>, "Christopher Kurek (CKUR)" <[email-masked]<mailto:[email-masked]>>, "Morris Frost (MOFT)" <[email-masked]<mailto:[email-masked]>>, "arjun hurry" <[email-masked]<mailto:[email-masked]>>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 1 September, 2020 13:16:08
Subject: Old tickets

Hi team,

As informed last week, all tickets which are assigned to you older than 1 month need to have the internal note which is included in a macro called “ Old ticket”.
Let’s start practicing this to get used to it.
Please look into your following tickets, and check if you have them more than a month, if so, please run the “Old ticket” macro and fill it out.
I will check later tomorrow and give you feedback if anything need to be added.
Thank you!

Chris

ID
Quality ID
Assignee
Creation Month
Day
70497
'-
Christopher Kurek
January
17
77556
'-
Christopher Kurek
March
25
84418
'-
Christopher Kurek
May
19
87104
'-
Christopher Kurek
June
8
89553
'-
Christopher Kurek
June
24
90857
'-
Christopher Kurek
July
2
91071
'-
Christopher Kurek
July
3
92884
'-
Christopher Kurek
July
15
92912
'-
Christopher Kurek
July
15
93061
'-
Christopher Kurek
July
16
93803
'-
Christopher Kurek
July
21
94116
'-
Christopher Kurek
July
22
94310
'-
Christopher Kurek
July
23
94495
'-
Christopher Kurek
July
24
94735
'-
Christopher Kurek
July
27
94990
'-
Christopher Kurek
July
28
95192
'-
Christopher Kurek
July
29

AJ
ID
Quality ID
Assignee
Creation  Month
Day
86216
'-
AJ Hurry
June
2
87483
'-
AJ Hurry
June
10
88512
'-
AJ Hurry
June
17
88581
'-
AJ Hurry
June
17
89814
'-
AJ Hurry
June
25
92486
'-
AJ Hurry
July
13
92824
'-
AJ Hurry
July
15
94211
'-
AJ Hurry
July
23

Innocent
ID
Quality ID
Assignee
Creation Month
Day
87519
'-
Innocent Bohui
June
10
88269
'-
Innocent Bohui
June
16
90159
'-
Innocent Bohui
June
29
90432
'-
Innocent Bohui
June
30
91613
'-
Innocent Bohui
July
8
93048
'-
Innocent Bohui
July
16
93301
'-
Innocent Bohui
July
17
93344
'-
Innocent Bohui
July
17
94691
'-
Innocent Bohui
July
27
95129
'-
Innocent Bohui
July
29
95407
'-
Innocent Bohui
July
30
95456
'-
Innocent Bohui
July
31

Ali
ID
Quality ID
Assignee
Creation Month
Day
82852
'-
Muhammad Ali
May
8
85432
'-
Muhammad Ali
May
27
86630
'-
Muhammad Ali
June
4
87457
'-
Muhammad Ali
June
10
88811
'-
Muhammad Ali
June
18
90803
'-
Muhammad Ali
July
2
90817
'-
Muhammad Ali
July
2
91061
'-
Muhammad Ali
July
3
92687
'-
Muhammad Ali
July
14
93888
'-
Muhammad Ali
July
21
93958
'-
Muhammad Ali
July
21
93966
'-
Muhammad Ali
July
21
94094
'-
Muhammad Ali
July
22
94350
'-
Muhammad Ali
July
23
94686
'-
Muhammad Ali
July
27
95554
'-
Muhammad Ali
July
31
95561
'-
Muhammad Ali
July
31

Matthew:
ID
Quality ID
Assignee
Creation Month
Day
80793
'-
Matthew Broadley
April
23
84254
'-
Matthew Broadley
May
19
89918
'-
Matthew Broadley
June
26
90583
'-
Matthew Broadley
July
1
94032
'-
Matthew Broadley
July
22
94203
'-
Matthew Broadley
July
22
94554
'-
Matthew Broadley
July
24
95333
'-
Matthew Broadley
July
30

Morris:
ID
Quality ID
Assignee
Creation Month
Day
87341
'-
Morris Frost
June
9
89480
'-
Morris Frost
June
23
90172
'-
Morris Frost
June
29
90569
'-
Morris Frost
June
30
91410
'-
Morris Frost
July
7
91880
'-
Morris Frost
July
9
92084
'-
Morris Frost
July
10
93464
'-
Morris Frost
July
18
93944
'-
Morris Frost
July
21
94095
'-
Morris Frost
July
22
94595
'-
Morris Frost
July
25
94807
'-
Morris Frost
July
27
94865
'-
Morris Frost
July
27
94868
'-
Morris Frost
July
27
95212
'-
Morris Frost
July
29
95404
'-
Morris Frost
July
30
95530
'-
Morris Frost
July
31
95557
'-
Morris Frost
July
31

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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